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Privacy Policy

Effective Date:  October 20, 2024

At KickSensei, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your data when you visit or make a purchase from our website, www.kicksensei.odoo.com (the “Site”).

1. Information We Collect

We collect the following types of information:

Personal Information

When you visit our site or register for an account, we may collect certain personal information that you voluntarily provide, including:

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment information (credit card or other payment details)
  • Other contact or identification information

Non-Personal Information

We also collect non-identifiable information related to your interaction with our website, such as:

  • Browser type and version
  • Device information (IP address, operating system)
  • Pages visited on the Site
  • Time spent on pages and navigation paths

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill your orders
  • To improve and personalize your experience on our Site
  • To provide customer service and respond to inquiries
  • To send promotional and marketing communications
  • To analyze and improve our services, features, and customer experience

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data with trusted service providers for the following reasons:

  • Payment Processing: We use secure payment gateways to process transactions.
  • Shipping Providers: Your information may be shared with shipping companies to deliver your purchases.
  • Marketing and Analytics Providers: We use third-party tools like Google Analytics to help us understand how users engage with our site.

4. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your browsing experience and improve our services. You can control your cookie preferences through your browser settings.

5. Data Security

We take reasonable steps to protect the personal information you provide to us from unauthorized access, use, or disclosure. However, no method of online transmission is completely secure, and we cannot guarantee the absolute security of your data.

6. Your Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal data:

  • Access: You may request access to the personal data we have about you.
  • Correction: You may request to update or correct your personal information.
  • Deletion: You may request to delete your data, except where we are required to retain it for legal purposes.

To exercise these rights, please contact us at kicksenseiofficial@gmail.com.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those websites, and we encourage you to review their privacy policies.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date. Please review this policy regularly to stay informed about how we protect your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

  • Email: kicksenseiofficial@gmail.com
  • Ph: +91 9426364891
  • Address: Surat, Gujarat, India

Frequently asked questions

Here are some common questions about our company.

KickSensei is your one-stop shop for all your sports and martial arts needs. We offer a wide range of equipment, gear, and accessories for martial arts, fitness, and other sports, including training tools, apparel, and more.

We specialize in:

  • Martial Arts Equipment: Nunchaku, punching bags, gloves, training weapons, etc.
  • Fitness Gear: Resistance bands, kettlebells, jump ropes, etc.
  • Sports Equipment: Footballs, basketballs, yoga mats, and other accessories. Our catalog is continuously expanding to include more sports-related items for athletes of all levels.

Ordering is simple:

  1. Browse through our range of products.
  2. Select the items you want and add them to your cart.
  3. Proceed to checkout, where you can provide shipping details and payment.

We accept:

  • Credit/Debit Cards (Visa, Mastercard, etc.)
  • PayPal
  • UPI/Net Banking (for Indian customers)
  • Popular payment gateways based on your location.

Shipping times depend on your location and the shipping method chosen:

  • Domestic (within India): 3-7 business days
  • International: 7-14 business days We offer faster shipping options as well, which you can select at checkout.

Yes, after placing your order, we will send you a tracking number via email once your package is shipped. You can use this tracking number to monitor the delivery.

Yes, we provide international shipping. Shipping rates and times will vary based on your location and the products ordered. You can view these options during checkout.

 

We offer a 10-day return and exchange policy for all our products. If you are not completely satisfied with your purchase, you can return or exchange it within 30 days, provided it’s in its original condition. Visit our Returns & Exchanges page for more details.


Here are general tips to care for various products:

  • Martial Arts Gear: Wipe down with a damp cloth and store in a dry area.
  • Fitness Equipment: Clean with mild soap and water after use to prevent buildup of sweat or grime.
  • Balls/Inflatables: Store in cool, dry places and avoid over-inflation.

Specific care instructions for each product can be found on their respective pages. 


Yes, we provide bulk discounts on sports and martial arts equipment. For wholesale or bulk purchase inquiries, please contact us directly for pricing.



If you have any questions or need assistance, please feel free to contact us:


Shipping rates vary based on your location and the weight of your order. You can see the total shipping cost during checkout before completing your purchase.


Yes, we ensure that all products sold on KickSensei are high quality. In the rare case that an item is defective or damaged, please reach out to us within 30 days, and we will resolve the issue.